How Can Leaders Create a Culture of Courage in the Workplace
People thrive when they are able to act with courage. And so do organizations!
When employees voice their ideas, address concerns, and share their perspectives openly, it sets the stage for innovation, growth, and collective success.
Yet, it's essential to acknowledge that fear is a natural part of the human experience. Whether it's the fear of rejection, failure, being wrong, or feeling emotionally uncomfortable, these anxieties can loom large and stifle our ability to speak up.
So, how can leaders intentionally foster a culture where courage thrives?
Six Ways in Which Leaders Can Nurture a Culture of Courage
Renee Smith in one of her episodes on the ‘To Work: With Love’ by the Gut+Science podcast shares six ways in which leaders can nurture a culture of courage:
Watch for courage: Keep an eye out for acts of courage within your team. When you witness someone stepping up, take a moment to recognize and celebrate their courage. Acknowledge the risk they've taken and express genuine appreciation for their contribution.
Appreciate courage: Don't underestimate the power of a simple "Thank you!". When someone demonstrates courage, whether it's speaking up about a tough issue or sharing a bold idea, show your gratitude. Even if it feels awkward or unexpected, let them know their courage is valued.
Respect their contribution: Take the time to truly listen and consider the ideas and perspectives shared, even if they challenge your own beliefs or make you uncomfortable. Respect their courage by giving their input the consideration it deserves, regardless of whether you agree with it.
Be patient with courage: Understand that acts of courage often come with heightened emotions. Be patient and compassionate, recognizing that individuals may express themselves passionately or nervously when speaking up. Normalize these human experiences and create a supportive environment where courage can flourish.
Coach courage: If appropriate, debrief courageous moments with the individuals involved. Encourage reflection on what was learned, what they're proud of, and how they can continue to contribute courageously in the future. Offer support and validation, reinforcing the value of their courage.
Act on their courage: Follow through on addressing the issues or ideas raised with courage. Explore potential solutions, discuss next steps, and ensure that their input is taken seriously. By demonstrating that courageous actions lead to meaningful change, you reinforce the importance of speaking up.
That also brings up an important consideration when it comes to courage: bias.
Do our own biases affect how we see acts of courage? It's worth reflecting on as leaders.
Navigating Bias in Recognizing Courage at the Workplace
Research shows that courage is linked to improved job performance, highlighting its significance in organizational success. However, biases can influence how courage is perceived, particularly regarding an individual's position in the organization and their gender.
Despite these biases, it's crucial to recognize that courage remains a powerful driver of performance, regardless of hierarchical status or gender. As leaders, it's essential to acknowledge and address our inherent biases consciously.
So here are some steps you can take:
Be aware of biases: Acknowledge the presence of biases within yourself and your organization. Recognize that biases may influence your perceptions and responses.
Slow down and reflect: Take a moment to pause and reflect on your reactions when someone demonstrates courage. Notice any biases or prejudices that may arise and challenge them.
Choose supportive responses: Respond to acts of courage with openness and appreciation, regardless of the individual's position or gender. Encourage a culture where courageous voices are welcomed and valued.
Remember: Everyone on the team is watching you and will decide if taking the risk to speak up is worth it.
You want their courage to be worth it.
You want others to repeat it.
So embody courage as a leader by being open to courage from all team members.
You’ll create a team where courageous voices and actions are part of your team’s identity.
And with a courageous culture, every individual, the team and the organization thrives!
To learn more about courage, we invite you to listen to the episode on courage on the 'To Work: With Love' series on the Gut+Science podcast, where Renee Smith explores these themes in greater detail.
If you need help evaluating how your team demonstrates courage and fosters courageous team practices, don't hesitate to schedule a brief call with us. We're here to support you every step of the way!